Calling Out a Bad Flight or a Rude Hotel Isn't Complaining — It's How Travel Gets Better
Somewhere along the way, American travelers absorbed the idea that complaining about travel inconveniences is a sign of entitlement. That framing sounds humble, but it quietly causes real harm — to your vacation, to your mental health, and to the industry's incentive to improve. Here's why naming a legitimate problem is actually the more useful thing to do.